Privacy Policy

1. Information We Collect

We only collect personally identifiable information that you voluntarily provide to us when you submit an inquiry through our website contact form, email us, or call us directly. The categories of information we collect include:

• Contact Identifiers: Your name, company name, email address, and contact phone number.
• Service & Infrastructure Context: Information you choose to provide regarding your reason for inquiry, how you found us, your current phone provider, your existing PBX/telecom hardware, and your preferred contact method(s).

2. How We Use Your Information

We use the information you provide strictly for legitimate business purposes, including:

• Responding to your service inquiries, consultation requests, or telecom and hardware evaluations.
• Communicating with you via your preferred contact methods (phone call, SMS/text message, or email).
• Providing ongoing technical support, installation, maintenance, and customer service.

We do not sell, rent, or trade your personal information to any third parties.

4. Cookies, Tracking Technologies & "Do Not Track" (CalOPPA Disclosure)

No Behavioral Tracking or Ad Cookies: Our website is intentionally engineered to respect your privacy. We do not use third-party behavioral advertising cookies, tracking pixels, cross-site profiling scripts, or session-recording tools.

Do Not Track (DNT) Signals: Because we do not track visitors across third-party websites or collect behavioral browsing data over time, our website inherently honors browser "Do Not Track" (DNT) signals and Global Privacy Control (GPC) preferences by default. Basic, anonymized security and content delivery logs are processed by our infrastructure provider (Cloudflare) solely to protect the site from malicious traffic and ensure reliable page loading.

5. Third-Party Operational Service Providers

To operate our website securely and reliably, we use trusted infrastructure processors (such as Formspree to securely route contact form submissions to our inbox and Cloudflare to host and secure our web pages). These providers process data solely on our behalf to deliver your message to us and are bound by strict confidentiality and security obligations.

6. Your California Privacy Rights

Under California law (including CalOPPA and the CCPA/CPRA, where applicable), California residents have the right to:

• Request to know what personal information we have collected about you.
• Request that we update, correct, or permanently delete any personal information you have submitted to us.
• Confirm that we do not sell or share your personal information for cross-context behavioral advertising.

To exercise any of these rights or to review, update, or delete your contact information, please contact us directly using the details below. We will respond promptly and never discriminate against you for exercising your privacy rights.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. Any updates will be posted directly on this page with an updated "Effective Date" at the top.