Is your phone infrastructure supporting your business—
or slowing it down?
Technology issues shouldn't dictate how you run your day. Whether you're dealing with dropped calls, aging hardware, or just wondering if you're overpaying for traditional phone lines, we can help you figure out exactly what's going on—and what your options are. Before you're gouged by penalty rates or failing hardware, let our veteran experts evaluate your data and communications from the ground up.
Phone System Repair & ServiceWe diagnose, repair, and reprogram Avaya, Nortel, Norstar, NEC, Panasonic, and legacy PBX hardware.
C-7 Data & Fiber CablingClean Cat5e/Cat6 installations, fiber optics, 66-block voice-to-data conversions, and closet cleanups.
Bill & Upgrade EvaluationsHonest reviews of expensive AT&T/Frontier lines, PRI/T1 circuits, and reliable cloud upgrade paths.
Service First. Experience Always. Speak directly with a 30-year local telecom veteran—zero sales pressure.
Expert Telecom Guidance Built on Integrity
We aren't here to push hardware; we're here to solve problems. Whether you need a single cable run, an urgent repair on a legacy phone system, or a complete facility evaluation, we give you straightforward answers.
Network & Data Cabling
Are you tired of unreliable connections? As licensed C7 low-voltage experts, we deploy everything from high-speed fiber optics to 66-block Cat5e conversions and clever 2-wire retrofits for older facilities.
Explore Cabling Options →Legacy Telecom Rescue
It's possible you are sitting on End-of-Life hardware or paying hidden carrier penalties on aging copper lines or PRI circuits. Let's look at your setup and see if there's a better way to operate.
Learn About System Evaluations →Cloud Telecom & Uptime
Cloud phones sound great—until the calls start dropping. We engineer solutions focused on rock-solid call quality, UPS power redundancy, and cellular/Starlink backup internet.
See Continuity Solutions →Industries & Facilities We Serve Across the Region
We proudly support commercial, industrial, agricultural, and community organizations throughout Gilroy, Morgan Hill, Hollister, Salinas, Monterey, and the Greater San Francisco Bay Area:
Why "Cookie-Cutter" Phone Quotes Often Fail Your Business
Many telecom salespeople advertise a generic monthly per-extension price online without ever looking at your building, your wiring, or how your team actually handles calls. Here is how we protect your business from costly surprises:
1. New Phones Won't Fix Bad Wiring
Plugging internet phones into an uncertified network or aging switches just leads to static, one-way audio, and dropped calls. Because we are licensed C-7 cabling experts, we make sure your physical foundation is rock-solid first.
2. Never Re-Wire If You Don't Have To
Other vendors may push expensive new cabling or rip-and-replace hardware when your existing Cat5e/66-block voice wiring or direct 2-wire copper runs can be safely converted at a fraction of the cost.
3. We Sit on Your Side of the Table
We aren't tied to a single carrier's sales quota. If repairing your current PBX is your best move, we'll repair it. When an upgrade makes financial sense, we pair you with the right solution from our trusted partners.
How We Work: Straightforward Help in 3 Steps
No high-pressure pitches or confusing jargon—just practical help tailored to your facility.
Quick Conversation
Call Todd directly or fill out the form below. Whether you need two phones fixed, a new cable drop in a warehouse, or a review of your AT&T/Frontier bills, tell us what you're experiencing.
Honest Site or System Check
We inspect your existing phone hardware, server closet, cabling, and carrier invoices first. If we can fix what you have or reuse your existing wiring to save you money, we will tell you upfront.
Clear, Practical Options
You get clear recommendations built around your building and budget—whether that's repairing your legacy PBX, cleaning up your network cabling, or transitioning safely to modern cloud phones.
Why Local Businesses Call Todd "The Phone Guy"
"We at Amycel, Inc. have used Todd Avey's (Teletec Communications) services since 1992. Todd provides excellent service. He is very dependable, honest and does what he says he's going to do."
— Amycel, Inc.
"Our Company has used Todd Avey of Teletec Communications for the past six years. Todd Has proven to be an efficient and reliable source for all of our telephone needs."
— Del Monte Aviation
"I have utilized Mr. Avey's knowledge and skills for all of my communication issues. Mr. Avey is not only extremely knowledgeable in the communication department, he is also very prompt in responding to my issues and problems."
— Law Offices of Horan, Lloyd, Karachale, Dyer, Schwartz, Law, & Cook, Inc.
Common Questions Before Reaching Out
Quick answers to help you see if TeleTec is the right fit for your project.
Can TeleTec repair or reprogram our existing office phone system?
Yes. With over 30 years of hands-on telecom experience starting with AT&T in 1991, Todd Avey diagnoses, repairs, maintains, and reprograms legacy PBX and key phone systems—including Avaya, Nortel (MICS/CICS/Norstar), AT&T Partner/ACS, NEC, Panasonic, Toshiba, Mitel, Vodavi, and ShoreTel.
Do we have to re-wire our entire building to upgrade to modern phones?
Not necessarily. Before recommending expensive new cabling, we inspect your existing wiring. We can often consolidate voice and data onto your existing network, convert existing Cat5e cabling currently terminated on 66-blocks into true data lines for VoIP, use specialized 2-wire IP converters over direct "home-run" copper lines (with no splices or splitters), or deploy enterprise-grade Wi-Fi phones.
Does TeleTec install data cabling and fiber optics for commercial buildings and warehouses?
Yes. TeleTec Communications is a licensed California C-7 Low-Voltage Systems Contractor. We design, pull, terminate, and test Cat5e, Cat6, PoE, and single-mode/multi-mode Fiber Optic cabling for offices, warehouses, manufacturing plants, agricultural facilities, hotels, and retail spaces.
What areas does TeleTec Communications serve?
Based in Gilroy, CA, we proudly serve businesses throughout Morgan Hill, San Martin, Hollister, Salinas, Monterey, Santa Cruz, San Jose, Silicon Valley, and the Greater San Francisco Bay Area, as well as select client projects across the West Coast and the country.
What happens when I request a system check or telecom bill evaluation?
You speak directly with Todd Avey—never a high-pressure salesperson or offshore call center. We review your current phone hardware, physical wiring, and carrier bills to identify hidden penalty rates or failing equipment, and provide clear, honest options to either repair what you have or upgrade safely.
Let's figure out what's really going on.
Every business setup is unique. Rather than pitching you a one-size-fits-all product, we start by simply listening. Fill out the form so we can understand a bit about your current situation.
- Discuss what's frustrating you about your current setup
- Explore your options without any pressure
- Get honest, veteran advice—even if you don't hire us